Return Policy
At Gâte Studios, your satisfaction matters to us. If you are not satisfied with your purchase, you can return it under the following conditions:
- Return period: You have 30 calendar days from the receipt of the product to request a return.
- Product condition: The item must be unused, in its original packaging, and with all its tags.
- Exceptions: Sale or personalized products are non-returnable, except in case of defect.
How to make a return:
1. Contact our customer service team at (***).
2. You will receive instructions for the return.
Refunds: We process the refund once we receive the product in good condition. The refund will be made using the same payment method used.
Defective products: If the product has defects, contact us immediately to resolve it.